- Rapid, Easy Implementation.
- Robust Asset Management
- Incident and problem management provides a best practice approach to the management of incidents, problems, requests and work orders
- Self-service for end-users and customers. This way you will reduce calls to the service desk by enabling users to self-resolve common issues. Users can submit new requests, search for solutions to common problems, view the status of previously submitted work orders and access their asset information. Reduce calls to the service desk by enabling users to self-resolve common issues
- Centrally manage IT services and assets, and fulfill user requests
- Mobile by design. Empower technicians with our mobile solution
- Based on ITIL best practices, it provides management tools for request and incident management, problem management, change management and release management. Let us in personalized demo tell you how our analytics solution can help you make better decissions and how our mobility apps will lead to happier customers.
Modern technology & design
Nilex offers IT and customer support solutions that were built using the most advanced technology like HTML5. We wanted to create software that you love to use and is beatiful. We beleive that people are more productive when they work with software that is simple to use and has thought out deisgn.
With our powerful quicksteps you can save time by automating common tasks like open and update incidents. With automation you become more efficient and create error- free outcomes such as to request and deployment of software.
We offer solutions that meets your demands at evey stage of your growt. We can grow with your business.
Software as a choice
Youy should be able to choose how you want to pay for your software and where you want to deploy it. This is our philiosophy. If you want to have our software run in the cloud or on-premise it is up to you. Remember one choice is not an alternative in these time.